For practitioners

A referral pathway with evidence, scope and accountability built in.

Refer an adult customer, coordinate within your professional scope and receive a report designed to support—not displace—appropriate clinical care.

Laboratory professional preparing a microplate for controlled analysis
01Verified sample
02Quality controlled
03Human reviewed

Genetics interpreted alongside current health context

Consent & provenanceEvery permission and source version recorded

Qualified reviewSafety and context checked before release

Measured, not imaginedNo diagnosis or deterministic prediction

01

Who the pathway is for

Practitioner referral is intended for South African adults seeking the defined wellness review who can complete informed consent and supervised sample collection. A referral does not imply eligibility or a predetermined result.

  • Customer completes their own eligibility and consent
  • Assisted completion is declared
  • No minor, emergency or out-of-scope diagnostic pathway
02

Referral never bypasses safety controls

The customer still completes comprehension, modular consent and the versioned health intake. Medicines, pregnancy, allergies, active treatment and urgent concerns follow the same review and hold rules.

  • No direct-to-test shortcut
  • No preselected optional consent
  • No commercial override of clinical state
03

Access is based on verified role and assignment

A practitioner sees only cases assigned within their verified scope and only the information required for that work. Raw genotype and restricted notes require separate permission.

  • Professional registration and scope record
  • Assignment start and expiry
  • Every access event retained
04

Reports are built for traceability

Each finding shows the laboratory observation, evidence grade, relevant population limits, current context, conflicts, professional decision and safe next step. It does not collapse the customer into a single score.

  • Versioned portal and PDF output
  • Source and report hashes
  • Correction and supersession trail
05

Coordinate decisions with the right professional

Medication changes, diagnosis and treatment remain with the appropriate treating professional. Pharmacist, medical, dietetic or genetic-counselling escalation is routed when the case requires it.

  • Structured referral question
  • Customer permission for care-team sharing
  • Secure result discussion options
06

Commercial and clinical decisions stay separate

Practitioner compensation cannot depend on product sales. Optional product considerations appear only after contraindication review and genetics alone can never create a product or dose.

  • Conflict-of-interest visibility
  • No automatic replenishment
  • Customer priorities and feasibility first
07

Refer or join the network

Use the support channel to submit a referral enquiry or apply for practitioner access. Credential verification and role training are completed before any case assignment.

  • HPCSA or relevant registration details
  • Scope and service-location review
  • Data-access and operating-procedure training

Ready when you are

Start with a short suitability check.

It takes a few minutes, does not require payment, and confirms whether the service scope and supervised collection model fit what you need.

Service information is versioned and distinguishes measured findings, supporting evidence, personal context, professional judgement and limitations.